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+961-1-350000
PO Box: 11-0236
Riad El Solh, Beirut 1107 2020
Beirut - Lebanon (More)

Housekeeping

About Us, Mission Statement, History
The vision of the Housekeeping Department at the AUBMC is to be a pillar service provider assisting AUBMC as a whole in reaching its goals.
It is the mission of the Housekeeping Department at AUBMC to achieve total quality performance by providing superior quality Housekeeping services that consistently meet and exceed the expectations of patients, visitors & staff and improve the quality of daily life of patients and staff alike by ensuring a clean, safe and healthy environment within all patient and public areas.
Implementing our approach to quality requires the full commitment of our management as well as team members on site, and its success is our shared responsibility.
 
  • To maintain consistent compliance with JCI & Lebanese Ministry of Health Public Health Accreditation requirements.
  • To provide the highest quality of services within the set and approved yearly budget.
  • To stay up-to-date on new techniques and technologies in the field of Housekeeping Services.
  • To maintain a very high level of competence among the Housekeeping Department staff through training and in-service education. 
Services
The housekeeping department is mainly concerned in providing full housekeeping services to AUBMC and Affiliated Buildings.
Below are the AUBMC and affiliated areas of service inclusive of the area description, shift of service as well as the frequency of service during week days.
 
Staff
The department is comprised of around 200 staff members, the key of which are:
​Name ​Title ​Email ​Extension
​Chafic Dandachli ​Director of Support Services cd08@aub.edu.lb ​6350-6351
​Nada Bahlawan ​Secretary nb34@aub.edu.lb ​6350-6351
​Assaad Maasri ​Housekeeper am21@aub.edu.lb ​6355
​Adel Saab ​Supervisor as124@aub.edu.lb ​6357
​Riad Souaid ​Supervisor rs136@aub.edu.lb ​6357
​Mahmoud Zankar ​Supervisor mz40@aub.edu.lb ​6357
 
Educational Programs
In service training sessions are provided by the Director of Support Services and/or Housekeeper for housekeeping current staff. The sessions objective is to build and improve the level of knowledge of the housekeeping staff. A monthly training calendar is set by the Director of Support Services at the beginning of each year. Themes included range from general information, behavioural aspects, ergonomics, health & safety to focus on specific cleaning and operational procedures.
 

AUBMC/Housekeeping Department In-Service Education Yearly Planner 2012
January
  • Topic: Janitors / Maids
    Job Description review
    New staff orientation
    Attitude towards coworkers, patients and visitors
    Patient room entrance etiquette
  • General Remarks
                    HK contact card
                    Liquid soap dispensers cleaning & re filling
                    Duty lists
  •  Room Entrance etiquette
  •  Waste Collection / Spraying Toilets
  •  Staff appearance / hygiene
  •  Contact card

February

  • Topic: Standard Precautions in Hospitals
    Types
    When to use them
    How to use them
    Hand Hygiene
    Importance
    Soap & water vs. Hand Rubs
    Frequency
    Proper way to wash hands
  • General Remarks
  • Patient  Room Furniture Arrangement
  • Staff attendance / breaks timing
  • Rags and mops handling
  • Sprayers management
  •  Furniture displacement / Smoke detector/Fire alarm
  •  Contact Card/Recycling

March

  • Topic: Personal Protective Equipment
    PPE components
    Usage of PPE
    Hand washing principles
    Safety Codes
    Spill Kit
  • General Remarks on
  • Toilets cleaning & deodorizing (Vaitol)
  • Furniture displacement / Smoke detector/Fire alarm
  • Found Items
  • Rags & mops usage
  • 7 steps cleaning process
  • Waste bins disinfection / not keeping extra bags
  •  Recycling Boxes

April

  • Topic: General Cleaning Procedures 
    Occupied patient room
    Discharged patient room
    Restrooms cleaning
 May 
  • Topic: Cleaning Occupied Patients Rooms
    Principles
    Steps
    Inspection
    Chemical products used
  • General Remarks
  •  Patients Privacy
  •  Patient  Room Furniture Arrangement
June
  • Topic: :  cleaning discharge patients rooms
    Principles
    Steps
    Inspection
July
  • Topic: Theory of Infectious Cleaning
    Principles
    Definition of pathogens
    Infection Cycle and how to break it
    Spill Management
August
  • Topic: Safety for Housekeepers
    Safety at work
    Causes of accidents / Avoiding accidents
    Fire safety procedure (RACE & PASS)
September
  •  Topic: OR Cleaning
    Cleaning rules
    Infection risk at OR
    Handling clinical waste

October

  • Topic: Cleaning Occupied Patients Rooms
    Principles
    Steps
    Inspection
  • General Remarks
  • Patients Privacy
  • Patient  Room Furniture Arrangement
November
  • Topic:  Hospital Floor Maintenance / Manual Methods
    Principles
    Steps
    Inspection

December

  • Topic: :  Hospital Floor Maintenance / Machine Methods
    Principles
    Steps
    Inspection

Location

It is located on SB Level Phase II Room SB 105.
 
Hours of Operation
24 hours / 7 days a week
 
Contact Us
​Name ​Title ​Email ​Extension
​Chafic Dandachli ​Director of Support Services cd08@aub.edu.lb ​6350-6351
​Nada Bahlawan ​Secretary nb34@aub.edu.lb ​6350-6351
​Assaad Maasri ​Housekeeper am21@aub.edu.lb ​6355

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