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1. Achievement Orientation

Taking ownership of assignments, getting committed to achieve and deliver the appropriate outcome by expressing resp​onsibility for timeliness, commitment to task, and adherence to performance standards, and conformity with the rules and policies of the organization.

  2. Client Focus

Identifying and responding to current and future client needs; providing service excellence to internal and external clients.

3. Communication Skills

Listening to others and responding in an effective manner that fosters open communication.

 ​ 4. Initiative

Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.

5. Organizational Awareness

Understanding the workings, structure and culture of the organization to achieve results.

 ​ 6. Professionalism

Maintain a professional appearance and uphold ethical standards.

7. Safety and Health Management

Promote a culture of safety among employees.


1. Advocacy:

The search for knowledge in any systematic investigation in order to establish novel facts and solve new or existing problems.

  2. Applied Technology:

Use a variety of office equipment.

3. Business Acumen

Quickness in understanding and dealing with a business situation in a manner that is likely to lead to a good outcome.​

  4. Change Leadership

Enabling the process of change and transition.

5. Computer Skills

Using AUBMC computer and related applications to convey and retrieve information.

 ​ 6. Developing Others

Fostering the development of others by providing a supportive environment for enhanced performance and professional growth.

7. English Comprehension

Primary language which allows the employee to read and understand a set of words

 ​ 8. Ethical Practice

A set of principles of right conduct.

9. Financial Management

Efficient and effective management of money (funds) in such a manner as to accomplish the objectives of the organization.

 ​ 10. Human Resources Management

Ensure compliance with human resources policies and procedures.

11. Information and Records Administration

Application of organizational policies and procedures for collecting and processing, and organizing workplace information.

12. Inventory Management

Plan and monitor the movement and storage of materials and supplies in coordination with suppliers, internal systems and customer.

13. Maintenance, Installation, and Repair

Maintain and optimize medical equipment and systems.

14. Planning and Organizing

Establishes a systematic course of action for self or others to ensure accomplishment of assignments and use of time effectively.

15. Problem Solving

Making decisions and solving problems involving varied levels of complexity, ambiguity and risk.

16. Professional Development

Identify and address individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal performance.

17. Project Management

Project Management is the allocation, tracking and utilization of resources to achieve a particular objective within a specified time frame

18. Quality Management

Uses quality assurance and control of processes as well as products to achieve more consistent quality.


The search for knowledge in any systematic investigation in order to establish novel facts and solve new or existing problems

20. Resource Management

Efficient and effective deployment of an organization's resources when they are needed.

21. Stress Management

Maintain effectiveness in the face of stress.

22. Teaching

Accomplishing through either a formal or informal approach, learning, including a course of study and lesson plan that teaches skills, knowledge and/or thinking skills.

23. Team Skills

Acting effectively on teams as well as enhancing the functioning and effectiveness of other team members and the team as a whole.

24. Technical Expertise

Depth of knowledge and skill in a technical area.


1. Community Service

Services volunteered by individuals or an organization to benefit a community or its institutions

  2. Drug Administration

A route of administration in pharmacology and toxicology is the path by which a drug, fluid, poison, or other substance is taken into the body

3. Evidence Based Practice

Evidence based practice (EBP) is the conscientious use of current best evidence in making decisions about patient care

 ​ 4. Health Education, prevention and promotion

The process of enabling people to increase control over their health and its determinants, and thereby improve their health

5. Patient Assessment

Patient assessment is an integral component of the nurse’s role and responsibility while providing safe and component care to assigned patients

 ​ 6. Plan of Care

Consists of a nursing diagnosis with defining characteristics (subjective and objective data that support the diagnosis), related factors or risk factors, expected outcomes/goals, and nursing interventions

1. Drug Distribution

Manage the drug distribution system to ensure the safety, accuracy and quality of supplied products.


1. Contract Development
Is the management of contracts made with customers, vendors, partners, or employees​

2. Purchasing Negotiations

Ability to confer with others to reach resolution. Ability to explore alternatives and positions to reach outcomes that gain the support and acceptance of all parties.

3. Purchasing Techniques and Methods

Possession of professional skill and/or knowledge of large scale purchasing, laws, policies, regulations, practices and purchasing methods and procedures.

4. Supplier Evaluation and Selection

Process of evaluating and approving potential suppliers by quantitative assessment

1. Health Data Analytics

Acquire, validate, store, secure, and understand data, thus transforming data into valuable, actionable information


1. Application Development / Support and Maintenance

Knowledge and ability to design, define, build, enhance, support and maintain application software on one or more platforms

  2. Architecture

Knowledge and ability to apply architecture theories, principles, concepts, practices, methodologies and frameworks

3. Business Analysis

Knowledge and ability to apply the principles of business analysis in the planning, reengineering, requirement gathering for business environments, operations, processes, and practices

 ​ 4. Database Design and Management

Knowledge and ability to apply the methods, practices and policies that are used in the design and the management of databases

5. Infrastructure/Platforms

Knowledge and ability to evaluate, negotiate, procure, track and manage IT assets including software licenses and computer leases

 ​ 6.IT Procurement / Asset Management:

Knowledge and ability to evaluate, negotiate, procure, track, and manage IT assets including software licenses and computer leases

7. IT Project Management

Knowledge and ability to apply formal project management principles and practices during the planning, implementation, monitoring and completion of projects, ensuring effective management of scope, resources, time, cost, quality, risk and communications

 ​ 8.Security/Information and Application Protection:

Knowledge and ability to ensure there are adequate technical and organizational safeguards to protect the continuity of IT infrastructure services by the implementation of IT security principles, methods, practices, policies and tools that are used in securing IT resources including information and operations security, physical security, business continuity/disaster recovery planning, methods to deal with security breaches and security assessment in a technical environment

9. Service Management Process

Knowledge and ability to implement the methods, practices and policies governing the design, development and use of the IT support processes designed to keep the IT environment functioning efficiently, effectively and securely

 ​ 10.Telecommunication / Network:

Knowledge and ability to implement the methods, practices and policies governing the design, analysis, development, management and use of the hardware and software used to transfer information such as data, voice, images and video

11. Testing

Knowledge and ability to perform testing of software and/or hardware using a systematic approach

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