International Patients' Services
Why Choose AUBMC?
Since 1902, AUBMC has been providing the highest standards of care to patients across Lebanon and the region. AUBMC is the only medical institution in the Middle East to have earned the four international accreditations of JCI, Magnet, CAP, and ACGME-I confirming its superior standards in patient-centered care, nursing, pathology/laboratory services and graduate medical education. AUBMC’s impact on the medical sector and on improving people’s lives is without equal in the Arab world.
AUBMC is committed to improving the delivery of health care in Lebanon and the region. As such, it is home to numerous centers of excellence and specialized clinical services that provide patients with the highest standards of evidence-based treatments using a multi-disciplinary approach to care. AUBMC is currently home to four state-of-the-art centers of excellence: the Abu-Haidar Neuroscience Institute (AHNI); the Children’s Cancer Center of Lebanon (CCCL), which is dedicated to the treatment of pediatric cancer; the Naef K. Basile Cancer Institute (NKBCI), which is dedicated to the treatment of adult cancer; and the first Multiple Sclerosis (MS) Center in the region. These centers of excellence are staffed with a medical team of renowned physicians and nurses.
Our highly skilled and trained team of over 2,300 members, including 300 physicians, 973 nursing staff, and over 1,000 employees, is dedicated to providing you with the highest standards of patient-centered care, quality, and safety, partnered with service excellence.
Why Choose Lebanon?
Lebanon is located in Western Asia at the crossroads of Europe, Africa, and the Middle East and is bordered by the Mediterranean Sea. This unique location, coupled with a multicultural legacy, has given Lebanon an identity of its own, that makes it stand out among its neighboring Arab countries.
With a history that dates back thousands of years, Lebanon offers a variety of marvellous natural wonders, old historical sites, including but not limited to Baalbeck and the oldest continuously inhabited city of Byblos, and international five-star hotels and resorts.
Beirut, the capital of Lebanon, is famed for its entertainment and recreational sites, beaches, social events, cultural festivals, and buzzing nightlife http://www.beirutnightlife.com
If you want to spend an exciting vacation in Lebanon, kindly visit the official website of the Lebanese Ministry of Tourism at http://www.mot.gov.lb
International Patients’ Services
Medical Traveler’s Essential Information
- International Patients’ Services Office
Our office aims to provide premier service to every international patient who chooses to seek AUBMC’s health care services. Our International Patients’ Services team will ensure a smooth delivery of all the required services before, during, and after your visit to AUBMC.
Upon arrival, you will be escorted from the main entrance of the Medical Center to the International Patients’ Services Office. There, you will be provided with a one-stop admissions process whereby your plan of care will be reviewed and all the required appointments, admission papers, and finances will be completed. The International Patients’ Services Coordinator will remain your single point of contact for follow-ups and future communication.
- Travel and Lodging
The International Patients’ Services Office will help you with all your travel and lodging requirements in order to make your experience as comfortable as possible.
Once your visit is planned and scheduled, you will receive confirmation from the International Patients’ Services Office detailing your appointments and the respective estimated cost of your medical care.
The estimated cost of your medical care is prepared by our Financial Officer who will verify your financial clearance, explain payment modalities, and update you about your financial account during your hospital stay.
- Payment Modalities
AUBMC accepts the following payment modalities:
all types of credit cards, including Visa and MasterCard.
checks (addressed to American University of Beirut)
Your International Patients’ Services Coordinator will be ready to provide you with more details on payment modalities upon your request. A detailed bill will be delivered at the end of your visit.
- Coverage by Insurance Companies/Embassies
- Insurance Companies
AUBMC accepts financial coverage/guarantee from many insurance companies throughout the world. If you are insured, kindly present a copy of your insurance card (front and back), along with a copy of your ID or passport. Our Financial Officer will confirm your eligibility of coverage at AUBMC.
AUBMC accepts financial coverage/guarantee from medical offices of many embassies. If your medical care is covered by your embassy, contact the International Patient Care Coordinator to verify your eligibility to benefit from such coverage.
- Language Assistance
AUBMC respects the diverse population it serves. Interpreters of your language of choice are available to help you communicate and understand your medical condition and plan of care with your physician.
Kindly contact us 48 hours in advance if your require language assistance or sign language.
Request an Appointment
- Airport Description
The Rafic Hariri International Airport is located only 10 km away from AUBMC. The airport provides several services, including postal services, wireless internet, and health care services. The airport’s health care services are available 24/7 at the Arrival Hall (East and West) and the Departure Hall (East and West).
Telephone: +961-1-628000 ext: 2020
Country Code and Currency Regulations
Lebanon’s country code is 00961.
Lebanon’s currency is the Lebanese Pound (LBP) or Lira.
You might need a VISA to enter the Lebanese territories depending on your nationality. Citizens of certain countries can obtain VISAs upon arrival to the Rafic Hariri International Airport. Kindly visit http://www.foreign.gov.lb/consulinformat.html
or consult with the respective Lebanese Embassy in your area.
- Emergency Telephone Numbers
- Police: 112
- Fire and Rescue: 175
- Red Cross: 140
- Civil Defense: 125
- Operator Assisted Yellow Pages or National Call Center: 1515
- Business Office Hours
Office hours are 8:00 am to 5:00 pm Monday to Friday.
Weekend days are Saturday and Sunday.
- Contact Us
Thank you for choosing AUBMC. We are happy to help you request your first appointment.
To schedule an appointment, kindly choose one of the following options:
- Call +961-1-759659.
- Email us at firstname.lastname@example.org.
Virtual Tour of AUBMC
Kindly click here
.Meet Our Team
We are here to make your visit smooth and comfortable. Our team members will coordinate your care from the moment you contact our office till after you are discharged from AUBMC. Our team members are:
Diala Abou Daher
Administrative Director of International Patients’ Services
Telephone: +961-1-350000 ext: 6011
Elyse El Gharib
International Patient Care and Executive Health Coordinator
Email: email@example.com or firstname.lastname@example.org
Telephone: +961-1-350000 ext: 5346
International Patient Case Manager
Telephone: +961-1-350000 ext: 6447
International Patients Nurse Case Manager
Telephone: +961-1-350000 ext: 6447